Downward Communication Is The Most Common Form Of...

Kelly Polen Professor Nathan Beauchamp English Composition 22 October 2015 There is no question that downward communication is the most common form of communication used in companies today. While downward communication is a major part of a business’s success, there is another form of communication that would be more beneficial. Traditionally, corporate officials’ messages pass down the levels of management, until the message finally reaches the lowest level employees. Companies often ignore upward communication even though it can be beneficial. Having employee input not only helps make more informed decisions, but it also causes employees to be more motivated and initiative at work because they feel that their voices are heard. Not†¦show more content†¦He realized that I was the only employee who knew how to complete these tasks. Tony gave me a list of thirty things to change. There were a few tasks that I did not agree with. When I tried to offer my opinion, he reminded me that he was the one who worked for the company for over thirt y years and the one working for corporate, not me. What did a high schooler know that he didn’t? I knew what sold well at our store and what our customers liked. He also never worked for the Osco department so he didn’t know how things actually worked in the store. Plans may look good on paper in the corporate offices, but that doesn’t mean that they will work in the stores. It did not surprise me when his manager, Mark, came in and questioned some of the changes Tony had me make. When I received the list of things to change back to the way we had it from Mark, five out of the seven things were things I tried to explain to Tony why they wouldn’t work, but he refused to listen to a high schooler. There are many possible solutions to the lack of upward communication in companies. â€Å"To achieve high levels of employee engagement, you need to first understand what they are thinking. One way to do this is to collect employee feedback through regular employee surveys† (The Staff of The Corporate Executive Board). Surveys are one way to have more upwardShow MoreRelatedVerbal Communication And Written Communication1201 Words   |  5 PagesThere are 2 types of communication that will be discussed below, which are verbal communication and written communication 2.3.1 Verbal communication Verbal communication exchange their information between different people by communicating orally. The examples of verbal communication would include face-to-face conversation, meetings, interviews, conferences, speeches and phone calls. 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